Tour exclusions are those points which are not included in the tour and you will have to pay for them separately in order to enjoy those adventures. These tour Exclusions include Quad biking, Dune buggy, and breakfast as well.

Here are all the details about the timings and location details for pick and drops. March-September The locations are Airport District, Deira, Bur Dubai, Jaddaf, Sheikh Zayed Road, Down Town Dubai, Jumeirah.The pickup timing will be 4:15 to 4:30 AM and you will be dropped off by 08:30 AM to 09:00 AM. The other location includes Dubai Marina, Palm Jumeirah, Jabel Ali, Jumeirah Lakes Towers, Dubai Hills, JVC, and Sports City.The pick-up timing for the above location is 4:30 to 4:45 AM and you will be dropped off at 08:30 AM to 09:00 AM, October-Feburay For the locations of Airport District, Deira, Bur Dubai, Jaddaf, Sheikh Zayed Road, Down Town Dubai, and Jumeirah the pick-up time will be 05:00 to 05:15 AM and you will be dropped off at 09:30 AM to 10:00 AM. For the locations of Dubai Marina, Palm Jumeirah, Jabel Ali, Jumeirah Lakes Towers, Dubai Hills, JVC, and Sports City, you will be picked up at 5:30 to 5:45 AM and dropped off by 09:30 AM to 10:00 AM. The transferring time might vary from 15 to 30 minutes to the time mentioned on website. It would depend on traffic but we will try our best to make it on time which we mentioned. We provide shared and private vehicles. You can book a safari if you have half of your day at the cruise but the rest if free. In this situation you will be Picked up from Cruise Terminal or Port Rashid, Dubai. If there is a layover of your flight then we will pick you up from airport and drop you off there as well on time.

Coordination Before the tour starts, the driver will contact you 1 day before the tour. After checking in the hotel, you will have to share all of the details related to your stay, including your room no and your id of booking as well. You will have to email us your credentials. The driver will tell the receptionist after arriving. If you cannot reach the driver, you will have to contact our office or visit our office. Please call us on the numbers given on the tour brochure.

Desert Safari includes many adventures that you all want to enjoy with your kids and make memories with. But there are some policies which we bound our customers to. Child under the age of 3 years is considered infants, and they will not be charged any fee. Those kids who are only a few months are not allowed on the ride. This is so because the ride is bumpy and dangerous for infants who haven't even learned to balance and sit properly. It is advised not to bring kids who haven't learned to balance their necks and how to sit without proper support. Some Compulsions For Different Age Groups There are some limitations and compulsions applicable to individuals belonging to various age groups, including: For Kids Under the Age of 3 Years Those kids whose age ranges between 3 years to 10 years will be charged a child's rate. Kids younger than three can sit on their mother's or caretaker's lap, but kids between 3 and 10 years of age require a separate seat. For kids Ranging Between 3 to 10 Years of Age For that, they will be charged a child's rate. The child's rate is half of what adults are being charged. So, if the kid ranges between 3 and 10 years of age, they will be charged half the fee. Children Above 10 Years of Age Those children in the age group above ten years will be charged an adult rate. Children who will be more than ten years of age will be considered adults and will get charged a full fee for activities of desert safari. Mandatory Rules All children must be with their guardians, parents, or caretakers. If a child is alone, he will not be allowed to participate in the activities. Another situation is that parents come with the child but are unwilling to join them on the adventure and ride. They are demanding we take them on the ride without them. If the child is under ten, it will be mandatory for the child's parents to join the child in the adventure. If the child is over ten years old and with the parents but wants to take the ride alone, that can happen. But all children must be with their guardians, parents, caretakers, or any other elderly relative. If the child is under the age of 3 years, then on request, a child's seat can be added as per request. There will be no charges for one child's heart. The child's seat provided by us is an extra seating placed on the ride's seat, and it has seat belts to support the child.

The adventures of desert safari can get rough and bumpy sometimes and include dune bashing, undulating, and rough patches. It is a once-in-a-lifetime opportunity for some people to experience real adventure in their life, but some conditions can restrict them from doing so. Understanding the feelings of willing participants, we came up with a solution in which we are not entirely prohibiting the involvement of pregnant and older adults in adventurous activities. Still, we are just restricting some dangerous ones so they can also make memories with their loved ones. Policy For Pregnant Females We have some restrictions for pregnant females that are as follows. • We do not allow pregnant women to join the adventure if they still want to join. They will be joining at their own risk. • No matter how persistent they are, we will still drop them off at our exit point before we start dune bashing, and after the 40 minutes of dune bashing, they can join in with the family. • Because it is risky for pregnant women to join the adventure, we ask them to sign a consent form and a reading which says that they are getting involved in our adventurous activities at their own risk. We recommend not joining in for senior citizens and older adults because it is also risky for them to be on board on all of our adventures. Restrictions For Elderly People Here are some of the restrictions which are implemented if and only if: • If a person is elderly and facing backbone-related problems like disc slip and other backbone problems. We recommend such people not to take the adventure rides, but that person can take the tour. • If the person is hypertensive and has heart issues, we restrict such people to prevent the dune bashing part and continue the rest of the adventure with the family normally. Our driver will safely drop the person at the exit point, and after 40 minutes of dune bashing, that person will be picked up again to enjoy the other side with the family.